Discount Sailing Coupon

Sailing San Diego Bay FAQ

 

Q: How do I redeem a Groupon or Living Social Coupon?

A: Simply click the REDEEM COUPONS banner at the top of this website - Follow the simple instructions and schedule your cruise.

Q: What happens if my coupon expires before I can use it?

A: The value of your coupon purchase price will be applied towards another date you are available. Simply pay the difference for the type of cruise you purchased and we will get you rescheduled.

Q: I want to book a cruise using a coupon, but the coupon is only for two people and we have a third person that wants to go. Do we need to purchase an additional coupon for just one more person?

A: Yes, each coupon is for two people only. These coupons are basically half off, so purchasing an additional coupon for your guest is still an amazing deal and you are still saving money.

Q: When I call your phone number, all I get is an automated response, why can't I talk to a real person?

A: We spend almost all day sailing, so we are unable to answer the phone. Many of the questions that are are typically asked can be answered here if you continue reading. If you can't find the answer you are looking for, simply send an email to our office and we will get right back to you when we return from sailing.

Q: How do I know what days are available?

A: We suggest you send us the days YOU prefer to sail, as we do our best to accommodate you.
You can always view our calendar and see what days are available. There is a delay on updates to our calendar, so some days that seem to be available may already be booked.

Q: Do you have an office?

A: We are using the power of the Internet to keep your costs down. By NOT having an office and employee's, we are able to pass the savings on to you. This is why we are less expensive than EVERY other Sailing Charter Company in San Diego.

Q: Can I bring my own food and alcohol?

A: YES, We allow BYOB and encourage you to bring your favorite beverages and munchies. We recommend finger foods (small sandwiches, cheese and crackers, etc), as they are easiest to eat on the boat. We call it BYOB for a reason, as we do not keep cups,plates, and napkins on the boat. While having a bit to drink on a boat is a lot of fun, having too much to drink can be a safety hazard, so we request people have a great time, but not overindulge. We do not charge a corking fee!

Q: Will we have the boat to ourselves or will there be others sailing with us?

A: If you want to have the boat to yourselves, you may book a PRIVATE CRUISE. This does not apply to discount coupon holders. Discount coupon vouchers may have an additional couple or two sailing with you. So far, we've seen some fantastic new friendships made on our cruises, so don't worry about sailing with strangers, as they could end up being your newest best friends and sharing their wine and food with you. We don't sail with more than 6 people per cruise, so there is plenty of room to have fun.

Q: Can I bring my dog?

A: NO - We don't want our furry friends to get sick, so we discourage bringing any pets.

Q: What about service dogs?

A: Sorry - No Pets !!!

Q: Can I bring our infant?

A: No infants please. Unless you have reserved the entire boat for a cruise, no infants are allowed!

Q: Are children allowed on your cruises?

A: Yes, children over the age 7 are allowed. Sailing with kids under 7 can be stressful for the parents and the crew. We don't have time to help you babysit your child and there are plenty of ways they could get hurt.
We discourage bringing children along unless you reserve the entire boat. Kids from 7-10 are more mature and seem to follow instructions and can get involved in the sailing of the boat.

Q: How long does a sailing cruise usually take?

A: Our cruises are between 2.5 and 3.0 hours

Q: What will I see on our cruise?

A: We always see Sea Lions, Pelicans and Gulls, and Dolphins are quite frequent playing in the bay.

Q: What should I wear to go sailing?

A: This depends on the time of year we are sailing. Summer is hot, and Winter is much cooler. We always send a list of what to wear, what to bring, and what not to bring along with every confirmation we send out. We suggest dressing in layers (T-shirt, sweatshirt, wind jacket is the minimum of what we'd suggest, long pants or wind pants are recommended in winter. Any extra warm clothes can be kept down below inside the boat if you don’t use them. Hats that can be tied on are also good.
 
Please wear soft-light soled shoes such as tennis shoes or sneakers; No black bottom shoes, heels or cowboy boots, which can become slippery on the wet decks. Try to wear shoes that are non-marking (white or light soles sneakers preferred) Also, don’t forget your cameras & sunscreen!
 
For winter trips dress warmly. We recommend a warm jacket, gloves and a hat that doesn’t come off easily. You can also wear long underwear and or wind-pants if you get cold easily. Remember it will be cooler on the water than on the land because of the wind.

Q: What if the weather goes bad and we can't sail?

A: We will cancel trips the day of the trip if the weather is bad and you will receive the choice to move your reservation to a better day or receive a full refund if you live out of town. If the fog is drizzling or there is absolutely no wind you will be given a choice. You may go out anyway because you want to see the ocean and all the sea creatures that live there or you may reschedule to another day OR receive a full refund if you live out of town, if that would be your preference.

Q: What is your cancelation policy?

A:  If you must cancel less than 48 hrs before your trip please understand that we have probably turned other guests away while holding your spot so unless we are able to book another charter for the same time & duration, no credits or refunds will be issued. To be fair if we can re-book the date we were holding for you, we will give you a full refund or reschedule you for the next available cruise you had purchased.

Please eMail our office as soon as you know you need to cancel and we can usually work something out.

We will cancel trips the day of the trip if the weather is bad and you will receive the choice to move your reservation to a better day or receive a full refund if you live out of town. If it is foggy or drizzling, or there is absolutely no wind, you may be given a choice. You may go out anyway because you want to see the ocean and all the sea creatures that live there, or you may reschedule to another day of your preference.

We accept same day cancellations due to heavy rain, lack of visibility or winds in excess of 20-25 knots.

Additionally, we are happy to provide you with a gift certificate that can be transferred to anyone and has no expiration date. So you never lose the value of a trip. If neither of these options works then we will negotiate a fair compensation with you based upon our expenses incurred.

The bottom line is we want your sailing adventure to be wonderful, and we will do our best to make that happen. Cancellation within or less 48 hrs are not acceptable (full amount fortified) unless we are able to rebook the date for the same charter duration. No show ups will be charged the full amount and forefeit their cruise.

Group and Private Charter Cancellations:

Private Charters - Charters cancelled less than 60 days (two month) prior to the charter start date
will be charged a $250 cancellation fee.
Cancellations less than 30 days (one month)
prior to departure, results in no refund.

Group Charters - Charters cancelled less than 60 days (two months) prior to the charter start date
will be charged a $250 cancellation fee. Cancellations less than 30 days (one month)
prior to departure, results in no refund.

 

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Call Us Today: (619) 887-5443

- Mick Moore Google+